24/7 Emergency Service Available Now Independence, MO & Kansas City Metro
(816) 945-2131 | office@dutycallspr.com

Plumbing & HVAC in Independence, MO

24/7 Plumbing & HVAC, answered on the first ring.

Family-owned, licensed, and upfront -- flat-rate pricing on every job across the Kansas City Metro.

4.9 Stars / 536 Reviews Licensed & Insured Lic. #2024-0011474 Family-Owned
Duty Calls Plumbing and Rooter technician at work
Call Us Now (816) 945-2131 Call Now -- Free Estimate
4.9★
536 Verified Google Reviews
Licensed & Insured
MO Lic. #2024-0011474 · 24/7 Service
Independence, MO • Jackson County • Johnson County • Wyandotte County • Clay County • Leavenworth County • Platte County • Cass County • 24-Hour Emergency • Free Estimates • Flat-Rate Pricing • Licensed & Insured • Independence, MO • Jackson County • Johnson County • Wyandotte County • Clay County • Leavenworth County • Platte County • Cass County • 24-Hour Emergency • Free Estimates • Flat-Rate Pricing • Licensed & Insured •
Lic. #2024-0011474State Licensed
Licensed & InsuredFully covered
Free EstimatesNo obligation
Upfront Flat-RateNo surprises
No Hidden FeesWhat we quote, you pay
Family-OwnedLocally operated
100% SatisfactionGuaranteed

What We Do

Top-Quality Plumbing & HVAC Services

All Services
Sewer Line Repair and Replacement
Sewer Line Repair & Replacement

Complete sewer line diagnosis, repair, and full replacement using modern equipment to minimize property disruption.

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Air Conditioning
Air Conditioning

Full AC services including ductless systems, maintenance, installation, and repair.

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Heating
Heating

Heating system services and maintenance to keep your home comfortable year-round.

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Water Line Repair and Replacement
Water Line Repair & Replacement

Expert repair and replacement of water lines serving residential properties throughout the Kansas City Metro.

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Tankless Water Heater
Tankless Water Heater

Installation and service of tankless water heaters for on-demand hot water and improved energy efficiency.

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Water Heater
Water Heater

Traditional water heater installation, repair, and replacement for reliable hot water in your home.

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Hydro Jetting
Hydro Jetting

High-pressure hydro jetting to clear stubborn drain blockages and restore full pipe flow.

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Toilets, Faucets, Sinks and More
Toilets, Faucets, Sinks & More

Repair and replacement of toilets, faucets, sinks, and plumbing fixtures throughout your home.

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Sump Pump

Sump pump installation and service to protect your home from basement flooding and water damage.

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Trenchless Pipe Lining

Minimally invasive pipe lining technology that rehabilitates damaged pipes without extensive excavation.

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Who We Are

Experienced Plumbing and HVAC Technicians

Our Story

Duty Calls Plumbing and Rooter LLC is a family-owned, locally-operated plumbing and HVAC company founded by Christopher Copley and Mathew Verkinderen, based in Independence, MO.

The company serves Independence and the broader Kansas City Metro Area, offering 24-hour emergency services, free estimates, and upfront flat-rate pricing. Their team of licensed and insured technicians focuses on customer education, transparency, and leaving every job site as clean as they found it.

With a commitment to utilizing state-of-the-art tools and equipment, our team ensures that every job is handled with precision and expertise. This not only reduces the time and cost associated with repairs but also minimizes the disruption to your property.

Founded by Chris Copley & Mathew Verkinderen Independence, MO 24/7 Emergency
Duty Calls Plumbing and Rooter team
Transparency and fairness are at the heart of everything we do.

We provide clear and straightforward quotes with no hidden fees, ensuring you know exactly what to expect. Open communication is key to building trust.

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Our Core Values
Equality
Fair and equal treatment for everyone, regardless of culture, background, or appearance.
Kind Service
We approach every job with empathy and respect, treating your home as if it were our own.
Honest Rates
Clear and straightforward quotes with no hidden fees -- you know exactly what to expect.
Respect
We respect your time, property, and individual needs. Our team listens and customizes services to your requirements.
Transparency
Open communication at every step, with clear explanations so you can make well-informed decisions.
Professionalism
Expert craftsmanship and attention to detail -- consistently meeting and exceeding industry standards.
4.9★
Google Rating
536
5-Star Reviews
24/7
Always Available
7
Counties Served

How It Works

Fast, Clean, Resolved

01
Call or Contact

From the moment you contact us, our professional and courteous staff will assess your needs and dispatch a skilled technician as quickly as possible.

02
Upfront Estimate

We assess your needs thoroughly and provide a detailed flat-rate estimate that covers everything -- no hidden fees, no surprises.

03
Expert Repair

We use state-of-the-art tools and equipment to get the job done quickly and efficiently, with minimal disruption to your home.

04
Spotless Cleanup

Our team is committed to cleanliness. We make sure to leave the work area spotless -- not a trace left behind. We respect your home as if it were our own.

What Customers Say

4.9 Stars Across 536 Reviews

"Andrew was on time, knowledgeable, easy to work with and completed the replacement in less time than forecast. Yes, I would use them again."

David Lesher October 22, 2024

"Patrick is a rock star! Duty calls always provides great service!"

Heather Paisley October 26, 2024

"I will always use Duty Calls Plumbing. They are excellent and very friendly and easy to work with. I have used Chris a couple of times -- he came out immediately when we had a kitchen flood. I don't know what we would've done without them."

Sheila Morley-Wallis October 15, 2024

"Chris Copley was so helpful and professional. He identified my faucet leak quickly, and showed me the source of my problem. He also quickly resolved a leak in outside faucet. No parts needed today -- I was lucky to get this all for $49.00. Chris was easy to work with!"

Google Reviewer

"Great first experience with Duty Calls. Patrick arrived on time, evaluated the issue, confirmed the cause, and went about fixing it. Very impressed with their service."

Google Reviewer

"American Home Shield sent Duty Calls plumbing -- so impressed by the plumber Christopher. Quick, honest, no games. Everything was fixed perfectly and he was clean, no mess."

Google Reviewer

Service Agreements

Unlock Amazing Benefits

Unlock incredible value and peace of mind with our unbeatable service agreements.

For only $150 a year, our HVAC service agreement includes a spring/summer tune-up for your air conditioning system and a fall/winter check-up for your heating system. With this plan, you'll also enjoy a 15% discount on all repair services that extend to your entire family, even those not living in your home. Additionally, receive a 10% discount on any equipment replacements.

For plumbing, we offer two excellent deals: $150 a year for tankless water heaters and just $99 a year for tanked systems. Our comprehensive service includes an annual water heater flush, an inspection of fixtures and exposed plumbing, and a gas leak check for exposed gas lines within your home.

We also offer a 15% discount to first responders and educators.

$150 / year
HVAC Service Agreement

Spring/summer AC tune-up + fall/winter heating check-up. 15% off repairs, 10% off equipment replacements.

$99 / year
Plumbing Plan (Tanked)

Annual water heater flush, fixture inspection, and gas leak check for exposed lines.

$150 / year
Plumbing Plan (Tankless)

Same comprehensive care for tankless water heater systems. Covers flush, inspection, and gas line check.

Duty Calls. We Answer.

Burst pipes? Clogged drains? Don't let plumbing or HVAC problems rule your life. Our licensed technicians are standing by 24/7 across the Kansas City Metro.

Call (816) 945-2131 office@dutycallspr.com

Common Questions

Got Questions? We Have Answers.

Do you offer 24/7 emergency plumbing services?

Yes. Duty Calls Plumbing and Rooter provides 24-hour emergency plumbing and HVAC services. Burst pipes, clogged drains, or a heating failure at 2am -- we're here rain or shine across the Kansas City Metro.

Are you licensed and insured?

Yes. We are fully licensed (License #2024-0011474) and insured. All of our technicians are trained, certified, and background-checked. We carry full liability coverage on every job.

Do you offer free estimates?

We offer free estimates on all services. We assess your needs thoroughly and provide a detailed estimate before any work begins -- no surprises, no hidden fees.

What areas do you serve?

We serve Independence, MO and the broader Kansas City Metro Area including Jackson County, Johnson County, Wyandotte County, Clay County, Leavenworth County, Platte County, and Cass County.

What is flat-rate pricing?

We provide upfront flat-rate pricing before any work begins. You'll know the cost before we start, and that price doesn't change -- no hidden fees or unexpected charges after the job is done.

Do you offer discounts for first responders or educators?

Yes. We offer a 15% discount to first responders and educators. We believe in giving back to the community that supports us. Ask about this discount when you call or request a quote.

Our Service Areas

Serving Independence, MO and the Kansas City Metro Area. Call us or contact us online to confirm availability in your area.

  • Independence, MO
  • Jackson County
  • Johnson County
  • Wyandotte County
  • Clay County
  • Leavenworth County
  • Platte County
  • Cass County
(816) 945-2131 Email Us
Our Coupons
15% Off Repairs With any HVAC or Plumbing Service Agreement. Extends to your entire family.
10% Off Equipment Any equipment replacement when on a service agreement plan.
15% First Responder & Educator Discount Thank you for your service. Ask about this when you call.
Free Estimates On all plumbing and HVAC services. No hidden fees, ever.
Duty Calls Plumbing contact

Get in Touch

Don't Let Plumbing or HVAC Issues Rule Your Life.

From the moment you contact us, our professional and courteous staff will assess your needs and dispatch a skilled technician as quickly as possible.

(816) 945-2131 office@dutycallspr.com Open 24/7, 365 days a year